The client relied on manual admin. As demand grew for transparent food labelling and ethical consumer choices, it became difficult to manage. They reached out to Zedrox for a better way to handle applications.
They wanted to modernise internal processes, improve the experience for businesses applying for certification, and create an MVP foundation that can support further AI capabilities.
We designed a modern web platform with two separate experiences. One for the external clients and the other for internal admins. Applications now move faster, and the organisation has a solid base to grow on.
The platform is built following an API-first approach and using a modern stack for speed, security, and scalability.
We built a full accreditation platform for the client. It covers the client portal, the admin tools and the automation behind them.
Planned the MVP and technical setup, with an API-first build that is ready for future integrations like Microsoft Dynamics CRM.
Developed a two-sided web platform, with a client portal for product submissions and an admin dashboard for reviews, approvals and workloads.
Automated repeat steps in the accreditation process, with a central ingredient database, CSV bulk import, and email updates for clients.
We planned phase two and built the platform to scale. It can take on new certification services as demand grows. It is also ready for AI tools later, with people still making the final call.
The client now has one central platform for accreditation. The manual processes are now digital, clear, and easy to follow.
Netherlands
Sweden
UK
