Nanucci Tessuti is a webshop specializing in different types of fabrics. They sell over six types of fabrics that can be used to make different types of dress. Their webshop was based on the Magento eCommerce platform. The company faced various issues, like the homepage suffering from visibility errors and admin errors. They also complained about problems in generating printing package slips, email errors, and needed updated content.
Our professional Magento developers at Zedrox sprung into action to identify the key issues in the webshop. We performed an in-depth website audit to determine the root cause of all the problems. After a thorough investigation, we found that there were no bugs in the printing slips and email. Their webshop was based on an earlier version of Magento, and the PHP server version was not compatible with it. We talked to their server provider and advised them to implement a compatible version of the PHP server. Post this, most issues vanished from the webshop, and we also helped them with resolving visibility issues, admin errors, and content updates.
Nanucci Tessuti was joyful once their site started functioning properly. The company was facing critical performance issues, which our Magento experts effectively resolved.