The client needed to improve their existing filing platform to handle UCR registrations more efficiently. The current system lacked scalability and made it difficult to manage growing data, workflows, and user interactions. There was also a need to simplify how users submit applications and how admins manage orders and content. To address this, we redeveloped the platform using a modern Laravel-based backend while keeping the existing front-end design intact. The goal was to improve performance, create a more structured admin experience, and make the system easier to manage and scale over time.
The new solution provides a clear and guided application flow for users, from registration to payment and order tracking. At the same time, it gives administrators better control through a centralised dashboard, order management system, and content management capabilities. The platform is built to support future growth, with a clean architecture that allows easy integration of APIs, payment gateways, and other services. This ensures the system can evolve without requiring major rework in the future.
We handled the full redevelopment and implementation of the platform, including:
Rebuilt the system using Laravel to improve performance, scalability, and long-term maintainability.
Integrated the existing HTML/CSS design and structured a clear multi-step application journey from form submission to payment.
Developed a central admin system to manage applications, update order status, handle cancellations, and process refunds.
Integrated Stripe for secure payments and connected external APIs for USDOT lookup and postcode-based data autofill.
Enabled content management for key pages and implemented automated email notifications for orders, updates, and user enquiries.
Set up role-based admin access, built KPI dashboards for tracking performance, and managed staging, testing, and final deployment.
The new platform improved how users apply and how the system is managed.